We plan it, shoot it and cut it, then build the look that carries it. The same person runs your account from the first call to the final file, so everything you put out holds together.
Film Curation
Photography
Content Creation
Web & Digital Experience
Graphic Design
Logo Design
02
Brand strategy
02
Brand strategy
Who you are, who you are talking to, and what you say first. We work it out properly, then write down how it rolls out so it does not sit in a folder.
I've spent plenty of time on the other side of the lens. I was signed to Sony at seventeen as a recording artist, so I know exactly how it feels to be told to act natural whilst someone points a camera at you. Nobody performs, I like to work around what you're already doing, and if talking to camera isn't your thing we get there another way. You deal with me start to finish. No explaining your business twice.
Tell us what your business does and what you've been meaning to film. Merchandise too, whether that's a full custom run or your artwork printed on good blanks. We answer inside one business day.
Yes. We manufacture offshore from a sketch, a reference or a tech pack, with the fabric, fit, trims and labels chosen for your brand. You approve a sample before the full run. Minimums are higher than printing and lead times run around 6 to 12 weeks from sample approval, so start early.
How does payment work?
Custom print jobs are paid in full once you approve the mock-up. That locks in your place in the production queue. Digital services are paid 50% upfront, with the balance on delivery.
How do I wash DTF or screenprinted gear?
Leave it 24 hours before the first wash. Then wash inside out in cold water, skip the bleach and fabric softener, and hang it out or tumble dry low. Don't iron over the print.
What can you print on?
Tees, crewnecks, hoodies, jackets, caps, tote bags and aprons. We print on a wide range of high quality blanks, ask us what we recommend!
What artwork do I need to send?
A vector file (AI, PDF or SVG) is best. A PNG at 300 dpi with a transparent background also works. If all you have is a screenshot or a photo of an old shirt, send it anyway. We'll tell you what it needs and quote any redraw before we start.
Will I see it before it's printed?
Yes. You get a mock-up of your design on the garment, with the price. Nothing goes to print until you sign it off.
How long does a custom order take?
7 to 10 business days from when you approve the mock-up. Working to a launch or an event? Put the date on the quote form and we'll tell you straight away whether we can hit it.
Privacy policy.
What we collect, why we have it, and how to get it removed.
Last updated 05/11/2026
Who we are
Pressroom Collective is a business name of Love, Marco Pty Ltd, based in Brisbane and working across Southeast Queensland. ABN 45 666 003 854. For anything in this policy, email marco@pressroomcollective.com.au.
This policy describes what we actually do, not what a template says we might do.
What we collect
Mostly what you hand us. That means:
The enquiry form: your name, email address, phone number if you give one, what you are after, and your message.
Anything you send by email, Instagram or text.
Project material you give us to work with, such as footage, photos, logos, artwork and brand files.
Billing details for clients, which means your business name, ABN and invoicing email. We never see or store your card or bank numbers.
We do not buy contact lists. The only thing collected in the background is the Meta Pixel data described under Cookies and tracking.
How the enquiry form works
The form on our contact page sends your enquiry to our inbox. It passes through Resend, the service that delivers the email, and is not stored on this website. If that service is unavailable the form opens your own email app instead, so your message is not lost.
Why we collect it
To answer your enquiry, quote on the work, deliver it, invoice you, and keep the records the tax office requires. The Meta Pixel has its own purpose, covered under Cookies and tracking. We do not add you to a mailing list unless you ask to be on one.
Who else sees it
As few people as possible, and only ever the part they need:
Our email and file storage providers, which hold your messages and project files.
Resend, which delivers contact form enquiries to our inbox.
Meta, which receives website activity through the Meta Pixel.
Our accounting software, for invoicing clients.
Print and manufacturing partners, when your order needs them. They receive your artwork and specification, not your contact details, unless delivery requires an address.
We never sell or rent your information.
Information sent overseas
If you order offshore manufacturing, your artwork, specification and sample notes go to production partners outside Australia, mainly in Asia. That is how the service works, and we tell you before anything is sent. Meta Pixel data goes to Meta in the United States and may be processed in other countries. Everything else stays with us and our Australian or United States based software providers.
Cookies and tracking
This site uses the Meta Pixel, a small piece of code from Meta. We use it to see which ads work and to show ads to people who have visited this site.
When you visit, it tells Meta which pages you viewed and, if you send the enquiry form, that an enquiry was sent. It also passes on your IP address and browser details, and sets a cookie called _fbp. If you use Facebook or Instagram, Meta can link this to your account. It does not send anything you type into the form.
To stop it, use the button below. That turns the Pixel off in this browser and removes its cookie. If you clear your browser data you will need to do it again. To stop Meta using your activity from other sites, choose Disconnect future activity under Your activity off Meta technologies in your Meta Accounts Centre.
There is no other analytics or tracking on this site. The videos are hosted on the site itself, so playing them is not tracked. Your browser may remember that you have already seen the opening animation, which stays on your own device.
How long we keep it
Enquiries that do not turn into work are deleted once they are clearly going nowhere, usually inside twelve months. Client records and invoices are kept for seven years, because tax law requires it. Project files such as raw footage are kept for twelve months after delivery, then cleared unless you have asked us to archive them.
Accessing or correcting your information
Email us and ask. You can request a copy of what we hold on you, have it corrected, or have it deleted where we are not required to keep it. We reply within 30 days and there is no charge. We may ask you to confirm who you are first.
Complaints
Email us first and we will try to sort it out. If you are not satisfied with how we handled it, you can take the matter to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Changes to this policy
If we change how we handle your information, we update this page and change the date at the top. Material changes get told to current clients directly.